Skip to content

Terms and Conditions

Last Updated: 1/13/26
These Terms & Conditions (“Terms”) govern the services provided by First Up Media, LLC (“we,” “us,” or “our”). By purchasing services, submitting payment, or continuing to use our services, you agree to these Terms.

1. Nature of Services (No Contracts)
First Up Media, LLC provides services on a service-based, subscription-supported model.
There are no long-term contracts. Services remain active only while applicable fees are paid.

2. Website Design & Setup
Website setup fees cover the initial design, configuration, and launch of a website hosted and managed by First Up Media.
  • The website remains active only while the monthly website care and hosting service is maintained.
  • Website setup does not include transfer of ownership or independent hosting rights.
  • Delivery timelines are estimates and depend on client responsiveness and content availability.

3. Website Care, Hosting & Subscription Requirement
All websites built by us require ongoing Website Care & Hosting.
This monthly service includes:
  • Secure hosting
  • Platform updates and maintenance
  • Performance monitoring
  • Ongoing support
If the monthly service is canceled or unpaid, the website will be taken offline.

4. Ownership & Usage Rights
  • Clients do not own the website infrastructure, platform, or underlying build system.
  • Clients are granted the right to use the website only while fees are current.
  • First Up Media retains ownership of the website structure, design framework, and hosting environment.
Client-provided content (text, images, logos) remains the property of the client.

5. Client Responsibilities
Clients agree to:
  • Provide lawful content they have the right to use
  • Respond to requests for feedback in a timely manner
  • Maintain current billing information
Delays in communication may affect delivery timelines or site updates.

6. Payments & Fees
  • Website setup fees are due prior to launch.
  • Monthly website care and hosting fees are billed on a recurring basis.
  • Fees are non-refundable once services have begun.
Failure to pay recurring fees may result in service suspension or site removal.

7. Revisions & Changes
Website packages include a limited number of revisions as specified at purchase. Requests beyond the included scope may require additional fees.

8. Training & Facilitation Services
Training, facilitation, and instructional design services are provided on a project or session basis.
  • Pricing and scope vary by engagement.
  • No specific outcomes are guaranteed, as results depend on participant engagement and organizational factors.

9. Termination of Services
Either party may discontinue services at any time with written notice.
  • Canceling the monthly website service will result in the website being taken offline.
  • No data transfer or website handover is provided upon cancellation unless otherwise agreed in writing.

10. Limitation of Liability
First Up Media, LLC is not liable for:
  • Loss of business, revenue, or data
  • Downtime caused by third-party platforms
  • Issues arising from client-provided content
Our total liability shall not exceed the amount paid for services in the prior 30 days.

11. Governing Law
These Terms are governed by the laws of the State of Florida.

12. Acceptance of Terms
By using this website or engaging First Up Media, LLC services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.